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Our Core Services
Carpet Cleaning
Upholstery Cleaning
Tile & Grout Cleaning
Please don’t put furniture back until carpet is dry AND take precautions with slippery hard-floors.
Drying Time
Drying time depends on material thickness, soiling, wear, ventilation, and humidity. It can take 1 hour, most of the day, or overnight. Average time is 4-8 hours. Getting air moving (opening windows, ceiling fans) really helps!
It Doesn't Look Perfect
Unfortunately, it is impossible to reverse the effects of time, traffic, chemical change, or permanent discoloration. For example, we cannot:
Returning Stains?
Start with 2 questions: Is it coming back in the same area? Or a completely new area? We clean from the base of the pile to the tip using hot-water extraction. Past spills may have soaked into the backing, underlay, or sub-floor. As the carpet dries, remnants of deep spills can 'wick' upwards along the fibre, causing the mark to reappear.
Please let us know if you have returning stains and we can advise accordingly.
Note: If we need to re-clean pre-existing issues, a fee will be charged.
Ooops! Sorry to hear you've had an accident.
Spills and stains can be daunting. Some things can be successfully removed even with home-based remedies, but unfortunately some spills can potentially permanently mark your carpet.
We are currently upgrading our AI bot friend to serve you better! Our new Spill Assistant will be available here soon.
Spill Assistant (Coming Soon)How About a Reminder?
We know how busy life gets... Things get overlooked. Like carpet cleaning for example. Let us do the remembering!
Keep in mind the recommended time between cleans for carpet is usually every 12 months, and upholstery usually every 12-18 months.